KYRANTHOS Returns Policy

At KYRANTHOS, your satisfaction is our priority. We understand there may be times when you need to return a product. This detailed returns policy outlines the procedures and guidelines for returning items purchased from our website.

Eligibility for Returns

Our return policy allows for products to be returned within 30 days of receipt, provided they meet the following criteria:

• Products must be in their original condition, unused, and with all original packaging intact.
• A valid receipt or proof of purchase must be presented.
• Returns must be initiated by contacting our customer service team at [email protected].

Non-Returnable Items

The following items are not eligible for return:

• Gift cards
• Custom or personalized orders
• Items marked as final sale

Return Process

To initiate a return, please follow these steps:

1. Contact our customer service at [email protected] to request a Return Authorization Number (RAN).
2. Include the RAN on your return package and ensure it is securely packaged.
3. Ship your return package to:
   KYRANTHOS Returns Department
   123 Commerce Blvd,
   Suite 456,
   Business City, BC 78901

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7-10 business days.

Exchanges

For exchanges, please contact our customer service team to ensure stock availability. Exchanges can be processed for products of equal or lesser value.

Shipping Costs

Shipping costs are non-refundable unless the return is due to an error on our part. Customers are responsible for shipping costs associated with returning their items.

Contact Us

If you have any questions regarding our returns policy, please reach out to our customer service team for assistance. We are committed to ensuring a smooth and hassle-free returns process.